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Hi,
On QlikSense hub I am getting error "your account is inactive. contact your administrator to activate it".
userId from Active Directory. And assigned a token with RootAdmin Access right in QlikSense QMC.
Please help me out to resolve the issue asap.
Check this post out and see if it applies in your case:
Automatically Inactive Users in QMC sense
best regards
Andy
Hello all,
Also refer to - User can't log in or service not running any longe... - Qlik Community - 1716259
Cheers,
Albert
Make sure that your USER hasn't been BLOCKED in the Users overview page OR that it's not been EXTERNALLY REMOVED.
Best regards
Andy
Hi
In User List.Status of INactive :- Yes
Blocked :- No
RemovedExternally:- Yes
is showing. Please let me know the process to change this.
Users can also become inactivated automatically by Qlik Sense, if they have been removed
from the directory that Qlik Sense is connected to. If this happens, they are marked as Removed externally
in the Users overview page.
Hope this heps
But on Active Directory all users exists. and showing Incative on QMC.
Have you re synched your UDC?
Andy
Yes, I have Re synched it. still showing same status.
Is the user actually ACTIVE in AD?
Andy
Yes, user is active in AD. able to login on system by same userid.
but not able to login on Qliksense hub or QMC.
Check this post out and see if it applies in your case:
Automatically Inactive Users in QMC sense
best regards
Andy