Desktop Hub is not showing my apps

[ogster1974]

Hi Guys

I have a weird one.  My Apps are no longer showing in my desktop HUB.

They are still available on my machine.

I was on Feb 2018 and Upgraded to Apr 2018 both not working.

When I try to create a new App It says either app exists but its not displaying or Unable to create app.

Anyone else experiencing this issue and any Ideas?

Regards

Andy

[YoussefBelloum]

Hi,

did you try to refresh with F5 ?

try also to disconnect your network card and reconnect it.. it happened to me before..

[Anonymous]

Hi Andy,

Make sure that you are login with same username and password, and verify that all apps are available in repository database.

Thank you!

Best Regards,

Sumit K

[ogster1974]

No nothing so simple.

Any other ideas?

[YoussefBelloum]

If you're using sense Desktop, maybe try to open the hub from the browser ?

[CarmenReilly]

Hi Andy,

Are the apps still in the Users\{user}\Documents\Qlik\Sense\Apps folder?

-Carmen

[ogster1974]

Still no joy

I'm getting the engine cannot be unlocked error when trying to login to desktop using my account.

I've tried accessing through browser

I've modified proxy settings

I've cleared cache and deleted temp files

I've tried reinstalling

I've tried repairing

I've checked AV

[CarmenReilly]

Darn.
So you can't create any apps at all, even brand new ones with different names?

Would it be possible for you to send us one of the apps? I'd like to try opening it my instance, to help narrow down the issue.

[ErikWetterberg]

Have you checked the browser console for errors?

Erik Wetterberg

[ogster1974 · Accepted solution]

The issue was along these lines Carmen.

I'd recently got a new laptop with win10 and OneDrive is heavily integrated into the setup.

For me the problem was OneDrive. The default install path was:

C:\Users\(Username)\OneDrive\Documents\Qlik

when I reinstalled I did a custom install and changed the path to:

C:\Users\(Username)\Documents\Qlik

and it worked.

Regards

Andy