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JustinDallas
Specialist II
Specialist II

QS Nov 2019 - Error: Connection not found: ServerLogFolder

Hello Folks,

I checked out the tasks in my QMC today and I noticed that my License Monitor and Operations Monitor dashboards are failing.  The script log looks like the below:

 

0348 LET logName 			= 'lib://ServerLogFolder/Repository\Audit\*Security'
0349 LET addlFilter1		= peek('logAddlFilter',0,'logList')
0350 LET additionalFilter	= additionalFilterAuditSecurity
0353 LET fields2Load 		= fieldsAuditSecurity
0356 LET logStartTS	= 'Timestamp("' & peek('logStart',0,'logList') &'")'
0358 for each textFile in FileList(logName & '*.' & extension)
Error: Connection not found: ServerLogFolder
Execution Failed

 

So at first I thought something was wrong with the ServerLogFolder location.  But I see that it's an existing location on the server, and that QS can write to it as it's currently done so in the past few minutes.

2020-02-03 11_50_23-qliksense - Remote Desktop Connection.png

 

One thing I noticed was that the connection was pointed to "C:\ProgramData\Qlik\Sense\Log\Script" and I repointed it to "C:\ProgramData\Qlik\Sense\Log\" however, this made no difference.

 

Any help on getting these two stock dashboards is greatly appreciated.

 

Labels (3)
1 Solution

Accepted Solutions
JustinDallas
Specialist II
Specialist II
Author

I was able to solve this issue by find the original Operations Monitor in the Default Apps folder, and then importing it and overwriting the broken one.

 

I followed the heading found here:

The Monitoring apps have become corrupted 

View solution in original post

5 Replies
prabhu0505
Specialist
Specialist

Any changes to server between yesterday and today?

Hope you guys upgraded the server recently? was it running fine since that day?

 

Anil_Babu_Samineni

We got the resolution after change few REST connections related monitor and licenses from custom public URL to the central URL 

Before develop something, think If placed (The Right information | To the right people | At the Right time | In the Right place | With the Right context)
JustinDallas
Specialist II
Specialist II
Author

I upgraded to Nov 2019 around Jan 15th.  I don't remember there ever being any problems, beforehand as I use the Operations Monitor to cull low-usage dashboards.

JustinDallas
Specialist II
Specialist II
Author

Would these URLs have changed on their own?

JustinDallas
Specialist II
Specialist II
Author

I was able to solve this issue by find the original Operations Monitor in the Default Apps folder, and then importing it and overwriting the broken one.

 

I followed the heading found here:

The Monitoring apps have become corrupted 

View solution in original post