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Deprecation of basic authentication for Exchange Online and Gmail

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Sonja_Bauernfeind
Digital Support
Digital Support

Deprecation of basic authentication for Exchange Online and Gmail

Google and Microsoft deprecated basic authentication for their email services in 2022. Both companies consider Basic authentication as an outdated industry standard, and thus they are suggesting its customer move to OAuth 2.0 token-based authorization.

 

What has changed?

Microsoft – Outlook: Starting on October 1, 2022, Basic authentication was disabled for Outlook, EWS, RPS, POP, IMAP, and EAS protocols in Exchange Online. SMTP Auth will be an exception and will only be disabled if it is not being used, when it comes to new tenants it will be a configurable parameter disabled by default. Meaning that applications that already use SMTP Auth won’t be affected by these changes and users who want to keep using SMTP Auth will be able to do it. (Source)

Google – Gmail: Starting with May 30, 2022, Google no longer supports Basic authentication and “Less secure app access” option will disappear from the google account management console if it’s not being used. (Source)

 

What are Qlik's plans for the future?  

Qlik follows Google's and Microsoft's recommendations not to use their services for bulk emailing, as both services have restrictive rate limiting in play for their cloud services. This makes the quality of service for supporting OAuth2 credentials on GMail and Exchange for alerting and subscriptions not a suitable option for an enterprise reporting tool to implement.

For that reason, Qlik recommends using a bulk e-mail service such as Sendgrid, Mailchimp, or Mailgun. These services provide purpose-built solutions to handle the volume alerting and reporting solutions produce.

Qlik is currently investigating OAuth2 as an authorization scheme for SMTP from bulk mail solutions.

 

Want to know more about these changes?

Deprecation of Basic authentication in Exchange Online (Microsoft)
Less secure apps & your Google Account (Google)

 

Related Content:

Tutorial: use Sendgrid bulk email service SMTP with Qlik Cloud Services and Qlik Application Automat... 

 

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Comments
p_verkooijen
Partner - Specialist
Partner - Specialist

Hi @Sonja_Bauernfeind any news regarding 

  • Qlik is currently investigating OAuth2 as an authorization scheme for SMTP from bulk mail solutions.


 Get this error_message using the IMAP connector

Error connecting to IMAP server (AUTHENTICATE failed (NO).)
 
All seems to be related to the deprecation of basic auth.
Sonja_Bauernfeind
Digital Support
Digital Support

@p_verkooijen

Not as of yet. Should this be crucial for your implementations I would like to recommend getting in touch with your Account Manager to see how Qlik can best assist you achieve the outcome you want.

All the best,
Sonja

p_verkooijen
Partner - Specialist
Partner - Specialist

Hi @Sonja_Bauernfeind got IT to enable basic auth for now.

Why is this taking so long to investigate, the Dynamics/Sharepoint/Outlook365 are already using Oauth2

On the date this post was created OAuth2 support for IMAP/SMTP and POP has been available for over 2 years.

https://techcommunity.microsoft.com/t5/exchange-team-blog/announcing-oauth-2-0-support-for-imap-and-...

David_Friend
Support
Support

@p_verkooijen I saw your post and I've reached out to our NPrinting R&D to get more details on why this not yet been implemented, I'll post here when I hear back from them thanks!

p_verkooijen
Partner - Specialist
Partner - Specialist

Hi @David_Friend,


My issues are referring to the Webconnectors. NPrinting could have issues using the SMTP with basic auth.

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