Metadata reload Failed after Nprinting and Qlik Sense are upgraded and below errors are seen in Nprinting Logs
Error :
"ERROR LHRAP8206Q 0 0 0 0 0 0 0 0 RabbitMq service is not connected - trying again in 3 seconds"
&
"FATAL LHRAP8206Q 0 0 0 0 0 0 0 0 Fatal error on Scheduler service. ERROR: System.NullReferenceException: Object reference not set to an instance of an object.↓↓"
Environment
Resolution
If Qlik Sense was upgraded, then you must re-export certificates from the Qlik Sense server to the NPrinting server.
For more information see below:
NPrinting Connections Fail After Qlik Sense Upgrade to February 2020 or later versions
You must follow the steps mentioned below while upgrading the Nprinting,
Qlik NPrinting Upgrade Install from NPrinting 17.3.x or higher
You should also look at the unsupported items for Nprinting with Qlik View/Qlik Sense,
Qlik View: Qlik NPrinting: Unsupported QlikView Document items, System Configurations and other limitations
Qlik Sense: Qlik NPrinting and Qlik Sense Object Support and Limitations
Cause
Certificates are not in sync with Qlik Nprinting and Qlik Sense.