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No Qlik Sense Business invoice received

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Benjamin_Moullin
Digital Support
Digital Support

No Qlik Sense Business invoice received

Last Update:

May 10, 2022 3:21:58 PM

Updated By:

Jamie_Gregory

Created date:

Mar 28, 2019 4:31:52 AM

I have subscribed to Qlik Sense Business but I am not receiving the invoices sent out by Qlik via email every month.

Resolution:

  1. Check your spam/junk folder.
  2. Make sure to white-list the email address SubscriptionOrders@qlik.com
  3. Check with your internal IT team to verify if SubscriptionOrders@qlik.com is blocked by your internal mail server.
  4. Once the verification steps above are completed, please report the issue by logging a case on the Support Portal if you are still not receiving the invoices via email. See How to create a case
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Last update:
‎2022-05-10 03:21 PM
Updated by:
Community Manager