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Jul 1, 2024 4:43:35 AM
Mar 13, 2024 8:01:56 AM
After installing Qlik Sense Desktop February 2024/May 2024 or upgrading from a previous version, the display scaling no longer works as expected.
Blank space is shown to the right and bottom of the Qlik Sense client:
This issue is caused by QB-25016.
Product Defect ID: QB-25016
Please close this case. Problem is solved
Thank you very much!
Tony Ventura
I have the February 2024 version, patch 03, and Edition
Windows 11 Pro
Version 23H2
Installed on 06/27/2023
OS Build 22631.3447
Experience Windows Feature Experience Pack 1000.22688.1000.0.
I performed the procedure as instructed, but without success. The problem persists.
Do you have any other suggestions I can try?
As a temporary solution, I am running it through a web browser at the address: http://localhost:4848/hub/my/work.
I dealt with this issue back in March by following the steps shown above. I don't remember if I engaged with Qlik Support via chat or followed the instructions on my own. However, after following the instructions, my Qlik Sense Desktop viewing resolution returned to normal.
I'm not sure I can offer any additional helpful advice, other than if you're having resolution issues and the steps above are not working, then open a ticket with Qlik support.
I'm sorry I can't be more helpful.
Kindest regards,
Tony Ventura