Qlik Sense Enterprise on Windows: Server-Side Extension function requests called twice

[Nao_Baba]

Using Server-Side Extension (SSE) functions, duplicated requests are called every time though it's called only once.

Environment

• Qlik Sense Enterprise on Windows May 2024 and earlier
• Qlik Sense Desktop May 2024 and earlier

Resolution

A solution is available for KPI charts, Text charts, and Button charts.

A fix for other charts, such as bar charts, line charts, and tables, is actively being worked on (SUPPORT-1268).

Qlik Sense Enterprise on Windows:

1. Upgrade to Qlik Sense Enterprise on Windows to November 2024 or later
   
   
2. Go to Settings.ini file and add the following parameter:
   
   EnableSuppressMeasureTotals=1
   
   See How to modify Qlik Sense Engine Settings.ini for details.
   
   Default location for Qlik Sense Enterprise on Windows (server): \ProgramData\Qlik\Sense\Engine
   
   
3. Save the Settings.ini file
   
   
4. Restart the Engine Service and Service Dispatcher

Qlik Sense Desktop:

1. Upgrade to Qlik Sense Desktop November 2024 or later
   
   
2. Go to Settings.ini file and add the following parameter:
   
   EnableSuppressMeasureTotals=1
   
   See How to modify Qlik Sense Engine Settings.ini for details.
   
   Default location for Qlik Sense Desktop: \Users\Administrator\Documents\Qlik\Sense
   
   
3. Save the Settings.ini file
   
   
4. Reopen the Qlik Sense Desktop

In case the above does not work, drag and drop the same object to the affected object and convert it to the same one.

Cause

The Engine computes a Grand total by calling the SSE aggregation a second time. Grand total is now switched on in GenericCommonStateData.cpp as a KPI object improvement. (Internal Reference: VIZ-2856)

Internal Investigation ID(s)

QB-25025
SUPPORT-1268