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Qlik Sense Mobile app is not receiving notifications

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Andre_Sostizzo
Digital Support
Digital Support

Qlik Sense Mobile app is not receiving notifications

Last Update:

Oct 17, 2024 8:37:47 AM

Updated By:

Sonja_Bauernfeind

Created date:

Oct 11, 2024 4:06:22 PM

Qlik is aware that notifications to the Qlik Sense Client Managed mobile app and the Qlik Sense SaaS mobile app may not be working for mobile app users at this time. 

Resolution

Corrective action is underway. As an interim step, mobile app users are encouraged to update their notification settings to receive email notifications while the issue persists. 

To receive email notifications for the Qlik Sense Mobile SaaS app, you can enable email notifications in your profile settings and configure an email server:

  1. Open the Analytics activity center and navigate to Profile settings 
  2. Click Notifications 
  3. Under Alerts, select Email 
  4. Configure an email server in the Settings page 

Please, let us know if anyone has questions or concerns about enabling the email notifications. 

 

Environment

Qlik Sense Mobile Client Managed & SaaS

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Comments
Akshesh_Patel
Support
Support
To receive email notifications for the Qlik Sense Mobile SaaS app, you can enable email notifications in your profile settings and configure an email server: 
 
  1. Open the Analytics activity center and navigate to Profile settings 
     
  2. Click Notifications 
     
  3. Under Alerts, select Email 
     
  4. Configure an email server in the Settings page 

Please, let us know if anyone have any questions or concerns on enabling the email notifications. 

Version history
Last update:
2 weeks ago
Updated by: