Customer is currently using an EOL (End of Life) Talend version and needs an extension as the license is about to expire.
Resolution
Please contact your CSM/AE to create an internal request for the EOL license version that needs to be extended. CSM/AE will create an internal ticket (ServiceNow) for this request to be approved internally.
Due to End of Life (“EOL”) Software or Cloud Service Client is not available for sales or support by Talend and does not receive Monthly Releases or Patches, Talend does not guarantee the correction for Third Party software on EOL Software.
At Talend’s discretion, Talend Customer Service may provide support assistance for EOL Software or Cloud Service Client at an agreed upon fee.
Related Content
Talend Products lifecycle
Environment
#Talend License 7.3 and prior
