Tabular On-Demand Reporting - There was an error downloading the report

[Frank_S]

When attempting to download a Tabular Reporting On-Demand report, the following error is presented:

"There was an error downloading the report"

Diagnosis

• Enable web developer tools and start recording har file
• Attempt to download the report again
• Open the har file in texteditor
• Search for 'Chart not found'

[{\"error\":{\"code\":404,\"message\":\"chart not found\"},\"exportErrors\":[{\"code\":\"REP-404002\",\"detail\":\"the chart does not exist or it is not available\",\"meta\":{\"appErrors\":[{\"appId\":\"c09eab27-2fca-49ff-8fae-7acf286c1f8b\",\"method\":\"GetObject\",\"parameters\":{\"chartID\":\"KpEJwyY\"}}]}

• In this case chart ID KpEJwyY is not found when attempting to download the report
• Why? This chart object actually exists but the chart is in a private sheet.

Resolution

• Ensure to make the sheet which contains the chart that is used in the tabular report 'Public'
• In the example below, the chart KpEJwyY is contained in a private sheet.
• See below to publish the sheet.

Cause

• Charts used in Tabular Reporting MUST available a 'public' Qlik Sense app sheet

Related Content

• Tabular reporting in managed spaces

Environment

• #Tabular Reporting
• Qlik Cloud