While uninstalling the Qlik Sense patch, the setup will fail with the below error,
The older patch could not be uninstalled! Please uninstall the patch manually. This installation will exit.
- Unable to uninstall Qlik Sense Patch during Qlik Sense patch process.
- Unable to uninstall Qlik Sense Patch through "Control Panel > Program > Program and Features > Installed Updates".
The installation log file will read the below,
Error! Validation of: D:\Program Files\Qlik\Sense\\Client\1366.f02a********.css failed: Could not find file 'D:\Program Files\Qlik\Sense\Client\1366.f02a********.css'.
Checking if file D:\Program Files\Qlik\Sense\\Client\1366.f02a********.css is locked...
Qlik Sense Installation logs can be found here, (How To Collect Qlik Sense Installation Log File).
Resolution
- Attempt to uninstall the patch using Unable to uninstall Qlik Sense Patches If uninstallation fails, proceed to step 2.
- Retrieve the missing files from another Qlik Sense Enterprise on Windows environment that is running the same version. You can set up a test installation to obtain these files.
- Replace the corrupted files with the copies from the functional installation located at (%Program Files\Qlik\Sense\\***)
Cause
- Old patch has been broken during the Qlik Sense upgrade
- Multiple attempts to uninstall Qlik Sense patches
Environment
Related Content:
Installing and uninstalling Qlik Sense Patches