There is no internet connection when accessing the Qlik Sense or QlikView frontend and backend (Hub, AccessPoint, Management Console)

[Yoichi_Hirotake]

The browser displays There is no Internet connection when accessing the Qlik Sense or QlikView frontend and backend (Hub, AccessPoint, Management Console).

All of the Qlik services are running and log files don't capture relevant errors.

What is the possible root cause?

Environment:

Qlik Sense Enterprise on Windows 
QlikView 

 

Resolution:

• No network connectivity on the client machine
• A Proxy is configured that blocks access
  • Example of how to work around this:
    
    Open IE and go to Internet Option -> Connections -> LAN settings -> Untick "Use a proxy sever for your LAN" -> Press Ok button twice