Scenario:
- The Qlik Sense Server is located in Domain A, and includes a group by the name of GroupA_1.
- Domain B has a full trust relationship with Domain A.
- UserB_1, a member of Domain B, is added to the Active Directory GroupA_1 of Domain A
- An Active Directory (AD) User Directory Connector is set up which connects to Domain A, and is meant to sync users from GroupA_1
- UserB_1 is not being retrieved/listed after conclusion of a sync task in Qlik Sense.
Environment:
Resolution:
This is working as designed. Users belonging to a different domain than where the group is a member of cannot be retrieved using an Active Directory (AD) User Directory Connector.
This is possible with a Advanced LDAP User Directory Connector. See Sync Active Directory users from multiple domains with Advanced LDAP - Qlik Sense Enterprise on Wind...
Workaround:
Two separate AD User Directory Connectors will need to be set up to be able to pull in the whole user base.
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