Automation Scheduled every 4h skips executions

[michelabarsottini]

Hi Experts,

I have a loop automation that runs continuously until the timeout of 14400 seconds.

The automation fails few seconds before the 4 hours limit, so when the schedule time arrives it should be executed again.

The problem is that the automation skips some executions during the day without any errors or log file.

Is this a bug?

Best Regards,

Michela

[igoralcantara]

The limit for an Automation to run is 1 hour, not 4 hours. There is also a limit for an individual block.

Check out the help page on Automation limits:

Qlik Application Automation limitations | Qlik Cloud Help

[michelabarsottini]

Hi,

as written in the Help: 

Maximum execution time for scheduled automations

4 hours

The problem is not the 4h limit, the problem is that sometimes the scheduler skips the execution.

[yoda2088i]

We're encountering the same issue - We have an automation that runs every 4 hours, and at times when the automation runs 4 hours, to the time-out it will skipp the next run-time. I am looking at options of implementing a graceful stop prior to the 4 hour timeout. 

[michelabarsottini]

Hi @yoda2088i ,

we managed to find a solution comparing the automation start time and the current execution, if the interval is over 3h 50m then the automation stops.

With this method the automation restarts automatically after 4h because the scheduler finds it in a "Finished" status.

I hope it helps, if needed I can attach the method we used.