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marccat
Partner - Contributor
Partner - Contributor

Qlik Alerting Mobile QR Code Scanning not working on new version

We are currently having an issue scanning new users through QR Code on the new version of Qlik Alerting Mobile : 2.3.3, which returns an errors and does not complete the registration.
Note that our Qlik Alerting platform is on the latest version: Qlik Alerting July 2023 SR2 Version number: 1.7.2. as well.
If we use the version 2.3.2 of the Qlik Alerting mobile alert there is no issue we are able to register the user device.
Can you please see if you have a solution for us as we need to scan to add some customers but eventually cannot.
*For me it might be a bug on the qlik mobile application new version, even the text Scan you QR Code is not well displayed.
Important : We are only using android apps not ios.

(customer BIA Group)

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