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Wallibee
Contributor III
Contributor III

Cannot login in Qlik Sense Desktop today

Hi today I try to access to my Qlik Sense Desktop but after the login it is shown the Qlik Sense Cloud. I don't know how to return to the Desktop Application, please help!!

1 Solution

Accepted Solutions
Vegar
MVP
MVP

It is a bug that Support is looking into. Check the latest Qlik Support Announcements .

A workaround is to authenticate through an qlik sense Enterprise server if you have access to one instead of using your qlik account.

You could also try to open the desktop  when your computer is disconnected from the internet. (Some users have reported this as a temporary working workaround) 

View solution in original post

5 Replies
Vegar
MVP
MVP

It is a bug that Support is looking into. Check the latest Qlik Support Announcements .

A workaround is to authenticate through an qlik sense Enterprise server if you have access to one instead of using your qlik account.

You could also try to open the desktop  when your computer is disconnected from the internet. (Some users have reported this as a temporary working workaround) 

Wallibee
Contributor III
Contributor III
Author

Thank you for the help and the information.

I just tried to open the desktop  with my computer  disconnected from the internet. (Unfortunately this is not a temporary working workaround for me as other users suggested☹️

JuanGerardo
Partner - Specialist
Partner - Specialist

Hello,

While Qlik solves this problem, try using BackSpace key when the cookies/advertising webpage appears. This is working for me in the meanwhile, and it is easy and quick.

 

JG

Wallibee
Contributor III
Contributor III
Author

Thank you for the advise 

I created a new User ID and it seems to work and I migrated my apps 🙂

Vegar
MVP
MVP

@JuanGerardo  It worked, great workaround. It is an much easier approach than having my computer disconnected from the internet when launching the desktop.