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Hello.
Under Nprinting fev 2019 sr1
I want to export a report under : C:\NPrintingServer\QV Documents\Rapports
I receive the message "myfile.zip could not be downloaded"
The explanation is probably in the log (attach) but I can not interpret.
Can you help me
Jacques
Hi,
Thanks for more detailed explanation.
This issue does not look to me like NPrinting issue at all. It is more Internet settings issue in your company. This is most likely controlled via group policies or account privilages to read/write in certain disk locations.
As per my understanding the error you see in IE pop-up which is web browser popup.
Can you use chrome browser instead?
Can you try to save this in different spot (for example on your desktop)
Can you change IE internet settings?
Hi Lech
Well done ! This is really a browser problem. (IE security setting)
I install chrome and try again and it's good
Once again thank you very much for your responsiveness and efficiency
Jacques
Hi,
We probably need little bit more information:
Also wanted to ask:
regards
Hi,
Sometimes it cannot be exported because you have already saved file with exactly same name. While exporting, select option Save as and then rename file, it will save it.
Natalija
Hi
It's not the case because I could not save any report
Jacques
Hi Lech
Thanks for your attention
I'm in Nprinting Console
I select one report : It's a very sample one
I use the "Exporter" button
I use "Save as" and rename the field to something simple : Test_Mise_Forme
Then a popup appears with "Test_Mise_Forme.zip could not be downloaded"
In attach file you have the logs and screenshot of the approach
I hope that it's clearer.
Jacques
Hi,
Thanks for more detailed explanation.
This issue does not look to me like NPrinting issue at all. It is more Internet settings issue in your company. This is most likely controlled via group policies or account privilages to read/write in certain disk locations.
As per my understanding the error you see in IE pop-up which is web browser popup.
Can you use chrome browser instead?
Can you try to save this in different spot (for example on your desktop)
Can you change IE internet settings?
Hi Lech
Well done ! This is really a browser problem. (IE security setting)
I install chrome and try again and it's good
Once again thank you very much for your responsiveness and efficiency
Jacques