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cg1
New Contributor

Nprininting PixelPerfect custom fonts

My organisation uses a custom typeface. The font is installed on the system and can be used in PixelPerfect, but a fallback font is used instead when the report is generated/previewed. 

The font is embeddable. How can I get PixelPerfect/NPrinting to respect the custom font? 

4 Replies
Employee
Employee

Re: Nprininting PixelPerfect custom fonts

Hi,

The custom font must:

- be a true type fonts (*.ttf). Open type fonts are not supported.

- installed in all Qlik NPrinting Engine computers

- installed in all Qlik NPrinting Designer computers

Best Regards

Ruggero



Best Regards,
Ruggero
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Support
Support

Re: Nprininting PixelPerfect custom fonts

I have added @Ruggero_Piccoli comments to the following article regarding custom fonts.

Custom fonts in NPrinting PDF reports do not show correctly

https://support.qlik.com/articles/000054809

We are just 'like' you and like to be 'liked' when we provide a helpful answer and when you press the 'Solution Accepted' button if an answer provided resolves your question or issue 🙂 Cheers!
cg1
New Contributor

Re: Nprininting PixelPerfect custom fonts

Thanks @Ruggero_Piccoli. I can confirm that all of your points are met, but it is still not working in my case. 

Employee
Employee

Re: Nprininting PixelPerfect custom fonts

Hi,

Are you using a recent version of Qlik NPrinting? If you are not using latest, please update and test with it.

Could you open a support ticket with a link to this conversation and the *.ttf file of the font you want to use?

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.