Create NPrinting GET and POST REST connections

[Roberto_Licciardello]

Hi everyone,

I'm trying to connect to NPrinting from Sense using these instructions https://community.qlik.com/t5/Official-Support-Articles/How-to-create-NPrinting-GET-and-POST-REST-co... and I have a different result if I use Sense Web /on premise) or if I use Sense Desktop (connected to the same instance as the Web, version 14.159.4). While the Desktop connects fine, the Web connection fails, leaving me to check the parameters.

Do you have any ideas about this?

Once I recover the login, how can I download the log file (audit/logs)?

Sorry for the questions that may seem trivial, but I'm not very good at these activities.

Thanks.

[sureshkumar]

Hello @Roberto_Licciardello 

Good Day

Thanks for reaching Qlik community!!

Hope that you are checking on Qlik sense, but this platform is for Qlik Enterprise Manger. I suggest you post you concern on the below link

New to Qlik Analytics | Qlik Community

Regards,

Suresh

[David_Friend]

@sureshkumar what sort of failure do you get?

[Roberto_Licciardello]

Hi David,

while with the Desktop version it tells me "connection succesfully", with the web version it simply tells me "unable to establish connection"

[p_verkooijen]

Hi @sureshkumar 

Qlik Sense Desktop is installed on the NPrinting machine? Or an external system?

What do you mean with "web version", Qlik Sense Enterprise On Windows. Or Qlik Cloud ?

[David_Friend]

@sureshkumar what version is QlikSense (Month and Year)

Keep in mind its using different accounts, note:

Requirements of REST user account:

• Windows Authentication is required in both these connectors. The required user account is the NPrinting service account (which is also ROOTADMIN on the Qlik Sense server)
• This user account must also be a member of the NPrinting 'Administrators' Security Role on the NPrinting Server.