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I am on Qlik NPrinting February 2025 SR2 (Version: 25.5.8.0). I have been the admin for several years and there has never been a problem with the LDAP user import until recently.
The warning message I am seeing is: Importing USER with name 'Smith, Robert' : skipped because another user with the same name exists in the import data.
We do, in fact, have 2 Robert Smiths, but they have different samAccountName values and different email values. I thought that the email was the unique identifier for a user account in Qlik Nprinting.
I am using the default recommended values on the Entry Attributes screen of the LDAP Import task (with the exception of the value for "User identification" - I am using "user" instead of "inetOrgPerson").
I tried deleting the user and rerunning the Import Task but got the same warning result.
Any ideas on how I can bring in both Robert Smiths? Thanks for the help.
https://community.qlik.com/t5/Qlik-NPrinting/Two-users-with-the-same-Name/td-p/2083801
cheers
https://community.qlik.com/t5/Qlik-NPrinting/Two-users-with-the-same-Name/td-p/2083801
cheers
Thanks. Because my import is from LDAP directly I don't have the opportunity to tweak the display name when entering the data. If necessary I suppose I could add one user manually and change his name that way.