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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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aman2
Partner - Contributor
Partner - Contributor
‎2022-08-24 05:35 AM

Error while triggering email from N-printing server.

I'm getting error while triggering email from N-printing server, The error is 'SMTP server has unexpectedly disconnected.

N-printing Version details :- Qlik Nprinting February 2019 SR1

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Ruggero_Piccoli
Support
Support
‎2022-08-24 06:38 AM

Hi,

It is an SMTP server error that Qlik NPrinting intercepts and save on the logs. I suggest you to investigate it on SMTP server logs and be sure you filled all the needs listed in https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/AdministeringQVNprinting/Set-up-emai.... Often this kind of errors are caused by anti-spam settings of the mail server. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
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Ruggero_Piccoli
Support
Support
‎2022-08-24 06:38 AM

Hi,

It is an SMTP server error that Qlik NPrinting intercepts and save on the logs. I suggest you to investigate it on SMTP server logs and be sure you filled all the needs listed in https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/AdministeringQVNprinting/Set-up-emai.... Often this kind of errors are caused by anti-spam settings of the mail server. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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