Generating cache error while connecting Nprinting to Qlikview Server

[binujose1982]

Hi, 

I am trying to generate NPrint reports using Qlikview Server, unfortunately we are ending up with  below connection error

‘Error Request has been purged due to connection errors.

Please find below details:

1. Nprinting version : NPrint  17.3 installed in Windows Server 2012 R2
2. Qlikview Server installed in Windows Server 2008 R2
3. Using same versions of both Qlikview Server and Qlikview Desktop installed in the NPrint Engine.
4. Activated Qlikview Desktop active license for the Windows user who is running the engine service.
5. Using different account for qlikview services and Nprinting services
6. Receiving  certificate error while accessing Nprinting application

Please help to solve this issue?

[binujose1982]

Thank you Lech.

yes we are using NTML authentication.

This report doesn't have any section access. It a test report with one textbox.

Thank you,

Binu

[Lech_Miszkiewicz]

would you be able to upgrade to NPrinting June 2017?

I am running out of options here.

I can only suggest Qlik support or we can schedule webex or smth.

[binujose1982]

Thank you Lech. Apologise for late reply.

let me try to install in another server and try. I will update you once its done.

Thank you so much for your time and comments.

Binu