Getting Issue while use qlik nprinting on demand service

[rohitbibe07]

Hi All,

I am getting issue while using Qlik N-printing on demand service, when i am trying to download report through on demand dashboard bundle, i have attached screen shot for your reference

As a workaround, if we log in to N-Printing in a separate window first, we are then able to download the report successfully. Otherwise, the system displays an error stating that it is unable to connect to the server.

I have tried using the FQDNs, localhost, and IP/domain configurations, and also attempted Windows authentication.

Regards,

Rohit

[avinashelite]

I think the Nprinting designer is not able to open or lack access ...check the NPrinting server configurations  once

[rohitbibe07]

Hi Avinash,

I am using o-demand n-printing to download the report on dashboard, its not designer issue its issue related to authentication so i am not able to recognize that.

[Lech_Miszkiewicz]

HI @rohitbibe07 

Those errors indicate that your system configuration does not meet requirements.

• make sure you use FQDN
• make sure you have Third party trusted SSL certificate for Qlik Sense and for NPrinting
• make sure you configure trusted origins in NPrinting
• make sure you use compatible versions of Qlik Sense and NPrinting. There is no mention from you what software versions you are using but as mentioned on https://help.qlik.com only certain combinations are possible.

cheers

Lech

[David_Friend]

https://community.qlik.com/t5/Official-Support-Articles/NPrinting-and-Qlik-Sense-On-Demand-troublesh...

Sounds like you need to put a trusted certificate on NPrintinger server like @Lech_Miszkiewicz already mentioned