For "Include zero values in Add-ons --> Data handling" to work all measures have to return true 0 or null.
We dont know what is your data showing in all other measures - it can be that you have decimal points there which are shown with precision down to 2 decimal points but in reality hold value <> 0 hence your row still exists.
Try by testing just with 1 measure and keep adding other measures to see which one is causing issue.
cheers
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.