Is it really NPrinting 17.2 as indicated by you in this post label?
If it is then
* that version of NPrinitng is out of support and there is no point looking for solution on that version if it was not supported
* i suggest you upgrade to newer version where you will have more options available (see screenshot from September 2019 version with various highlihted options)
thanks
Lech
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.