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Hi,
i´ve created a Task in NPROINTING for creating an Excel-Report, that is attached to an email. The mail is sended to about 30 recipients automatically over NPRINTING.
Sometimes (not always!) the following failure occurs:
Service 3/5/2016 8:51:18 AM Nachricht Nachricht wird zusammengestellt...
Service 3/5/2016 8:51:18 AM Nachricht Nachricht erstellt
Service 3/5/2016 8:51:18 AM Nachricht Nachricht wird gesendet...
Service 3/5/2016 8:51:18 AM Nachricht Fehler beim Senden einer Meldung. Versuch wird wiederholt.
Service 3/5/2016 8:51:19 AM Nachricht Trennen von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:19 AM Nachricht Getrennt von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:19 AM Nachricht Verbinden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:20 AM Nachricht Verbunden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:20 AM Nachricht Fehler beim Senden einer Meldung. Versuch wird wiederholt.
Service 3/5/2016 8:51:21 AM Nachricht Trennen von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:21 AM Nachricht Getrennt von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:21 AM Nachricht Verbinden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:22 AM Nachricht Verbunden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:23 AM Nachricht Fehler beim Senden einer Meldung. Versuch wird wiederholt.
Service 3/5/2016 8:51:24 AM Nachricht Trennen von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:24 AM Nachricht Getrennt von smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:24 AM Nachricht Verbinden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:24 AM Nachricht Verbunden mit smtp.xxxxxxxxx.com
Service 3/5/2016 8:51:25 AM Fehler Fehler beim Senden einer Meldung (Message submission rate for this client has exceeded the configured limit )
So this recipient gets no mail in the end...
In most cases the Tasks runs without Problems and everybody gets a mail.
Can you help me?
Tanks a lot!
Hi Marcus,
Please check with your SMTP server administrator. I suspect that the SMTP Server is configured to stop retrying after a set number of failed attempts. NPrinting simply logs the message returned from the server but has no control over it.
HTH - Daniel.
Hi Marcus,
please check your exchange server configuration:
http://www.servolutions.com/support/articles/messagesubmissionrate.htm
best regards.
Enrique.
I agree with Daniel and Enrique.
I would to add that this is a normal SMTP servers configuration added to avoid that the server becomes a spam relay. So be aware about what you are doing if you remove/change this limitation.
There are third party SMTP server configured for mass mailing. You could evaluate to buy services from them instead of change your server configuration. You can search a supplier by using Google. These mass mailing SMTP server are configured in order to avoid spam but be able, at the same time, to send a lot of email messages in a small time.
Best,
Ruggero