NPrinting 16.4.0 Scheduler not trigger

[nayanpatel]

Hi Friends,

I have Designed report in NPrinting 16.4.0 and my NSQ is scheduled and configured in NPrinting server.

Now NPrinting server running all other NSQs but my NSQ not triggering.

I am using Admin Id and password through which NPrinting is installed and services of QlikView as well as NPrinting running with same credentials.

In Logfile also i can not see that NSQ as it is not triggering

Manually its working good from NPrinting designer

Please help.

Thank you

Nayan

[Lech_Miszkiewicz]

does your  NPrinting service account have QlikView license leased?

can you attach server logs?

[Lech_Miszkiewicz]

Also - maybe this is similar case here https://community.qlik.com/message/1468043?et=watches.email.thread#1468043 whicha may be a BUG or similar

[nayanpatel]

There is nothing available in server log as NPrinting server not triggering the job.

[Lech_Miszkiewicz]

‌what version of nprinting server are you running? Is it also 16.4?

[nayanpatel]

Hi Lech,

Thank you for your response

We are using 16.2.0.0 SR2 for NPrinting server

16.4.0.0 for NPrinting client

[Lech_Miszkiewicz]

well this is the first thing i would do - I would either upgrade server to 16.4 or upgrade both to the same latest version.

I would make sure that the versions are the same. I assue your other reports were build in version 16.2.0.0 NPrinitng client and therefore they are working.

regards

Lech

[nayanpatel]

Hi Lech,

We will try to upgrade it and keep both server and client as same version and then we will check

Thanks for your help

[Lech_Miszkiewicz]

Please also let us know how did you go - this will be a great hint for other community users. Thanks

[nayanpatel]

Hi Lech,

We had installed NPrinting V 16.7.0.0 on both developer and Server. But now NPrinitng jobs not running and the error in log file is: " Connection error to \hostpath\Application\xxx.qvw; Illegal operation attempted on a registry key that has been marked for deletion"

Please guide

Thanks.