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NPrinting 17 - edit template error

Hello,

I have a problem when I edit a template for a .qvw file using NPrinting 17.1.2 (and 17.2). It has already been loaded in cache memory. When I try to open a Designer (after the credential) NP shows the following error: "Qlikview NPrinting can't find a supported data app to manage the external application".

Who can help me?

Thanks

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