NPrinting Engine Status Showing Offline

[ksharma17]

Hello Team,

I am facing an issue with Qlik N-Printing.

Environment:

- N-Printing Version: 19.x

- Engine Server: lvqlikdev03

Issue:
The Engine status is showing Offline in N-Printing Admin Console.
Observed Behavior:
The Engine service starts and immediately stops.
Engine Log:
Starting up Engine service
Certificates exchange HTTP server listening on http://localhost:4997/
Stopping Engine service
Engine service stopped

Could anyone advise how to bring the Engine online.

Thank you.

[Chanty4u]

Hi

Check the Engine log first

On lvqlikdev03, open nprinting_engine.log and check the lines immediately after: Certificates exchange HTTP server listening on http://localhost:4997/

If you see “QlikView license violation detected”, activate QlikView Desktop for the Windows account running the NPrinting Engine service

https://help.qlik.com/en-US/nprinting/February2025/Content/NPrinting/Troubleshooting/Qlik-NPrinting-...?

https://help.qlik.com/en-US/nprinting/February2025/Content/NPrinting/Troubleshooting/Qlik-NPrinting-...?

https://help.qlik.com/en-US/nprinting/February2025/Content/NPrinting/DeployingQVNprinting/Ports.htm?

[David_Friend]

@ksharma17 Nov 19 is super duper old, I'd start there first by upgrading:

https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Upgrade-Steps-and-Best-Practi...

The #1 best practice is take a snapshot before you do anything, so if something goes awry during the upgrade you can revert back!