NPrinting Sep 2018 - ERROR: All documents failed to generate:↓ A generic error occurred in GDI+

[Digvijay_Singh]

Hi,

A very strange error we have faced recently. Out of 200 Cycle field values, Power point reports are generated for the 199 values. For a single value we receive this error, power point report is failed to generate for this cycle field value. Strangely it throws error just for this one value and it repeated for the same value in next run.

Error displayed in task execution window and in the log is as below - 

Failed generation of report 6eb3e8e0-f7a3-4191-8e9c-3958d7f3c700 for user d69f5699-f80d-4a0b-ac58-1c05c38d5d02. ERROR: System.Exception: All documents failed to generate:↓ A generic error occurred in GDI+.

I tried different task when one report failed, it worked and generated report successfully for this specific cycle field value in one go. But I faced this again today for the same value and the same task which worked last time, didn't work for the first time.

I restarted services, reloaded meta data, but error kept on coming. I think in 4th or 5th retry it worked. Very strange! not able to link how it links to one of the specific cycle field value.

I googled on 'A generic error occurred in GDI+' and looks like this error troubled many in image specific issues. I couldn't find anything related to NPrinting though. It appears it might have link with image file locked when re-opened again internally but not sure how it links to our case.

Please let me know in case anyone faced something like this before.

Thanks,

DJ

[Frank_S]

In that case, your tech support agent will need to reproduce the issue in order to dig into this more closely.

That is another matter that should be discussed directly in your Qlik support case.