NPrinting 'Some errors occurred during report generation'

[#1]

Hi,

I am trying to run a QlikView NPrinting (v17.0 SR1) task where it sends to my email. SMTP is set up and working.

After running the report, I am receiving an email but not with the report. I get an error message. Note - when creating the report template, I was unable to 'preview' it.

Here is the message I receive in my email after running the task from the NPrinting web portal.

Some errors occurred during report generation
Number of reports not generated: 1
Please contact your administrator for further details

[Stephen_Jasionowski]

Matthew -

Change the log level to DEBUG as explained in this document: http://help.qlik.com/en-US/nprinting/17.0/Content/Troubleshooting/Troubleshooting.htm

If you can't determine the error based on the new log, then please submit a support case.

FWIW, I recommend upgrading the 17.2 as it is a significant improvement over 17.0 and has enhancements to the preview process.

[#3]

Installed 17.2 instead. Same issue. Submitted support case.

Thanks!!

[#4]

This problem is solved in r17.3

[knightriderx3]

Hi Matthew!

Have you got any resolution from the Qlik Support on this issue?

@Peter, are you mentioning 17.2.1? Because, Qlik NPrinting 17.3 is not release yet. Please confirm which version you are referring to where this problem is solved.

@Stephen, any other suggestion.

Best Regards,

K

[#6]

Hi

Matthew (our consultant) got the answer from you support that this problem is corrected in V 17.3

There are a lot of unanswered threads in our community and I didn’t want it to be another one, that’s why I wrote it in the Community.

Sincerely,

Peter Davidsson

IT Infrastruktur