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jixiaoquan
Contributor III
Contributor III

NPrinting Web Consle Can not open Desinger

Hi everyone,

     Currently I meet a problem that NPrinting Web Consle Can not open Desinger.

     When I click Edit template button it does not work ,like this :

微信图片_20180711145235.png

     Could you help me to solve this problem ?

     Thanks a lot!

2 Replies
Ruggero_Piccoli
Support
Support

Hi,

1 - Be sure that the Qlik NPrinting Designer you are using is at the same version of the Qlik NPRitning Server you are connecting

2 - Try to uninstall, reboot and reinstall the Qlik NPrinting Designer

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Designer needs to be installed on the machine where the request is made from - so if you are trying to open it from your pc you need to have Designer installed on it.

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.