Nprinting File Does Not Open. Error : "Access Violation at address 007C7183 in module 'NPrintingSvc.exe'. Read of address 00000000"

[Anonymous]

Hi Everyone,

I built a model in the N printing  and everything works fine.

Yesterday i tried to open the nsq file to continue my works and the file doesn't open.

the error that I'm getting is  "Access Violation  at address 007C7183 in module 'NPrintingSvc.exe'. Read of address 00000000"

Any Idea??

Thanks,

Yarden.

[Stephen_Jasionowski · Accepted solution]

To learn about access violation messages in greater detail please view the following presentation at the link below:

Configuring and Troubleshooting your NPrinting Implementation

Also check below as well:

The error Access Violation can occur if there is a permissions problem or in some cases, a simple reboot of the server will resolve the issue.

This error could indicate that:

1. The server  where the QVW's are stored needs to be rebooted

2. The QVW is protected by section access. If yes, please use section access credentials in the NPrinting source connection when section access is contained in the QVW.

Please, have a look at this article:

https://community.qlik.com/docs/DOC-13553

3. The path to the QVP connection is invalid. Open the QVW using the NPrinting service account to test this. If the QVW cannot be opened, then there is a permissions problem with the NPrinting Server service account

See Troubleshooting the NPrinting server service and service account

https://community.qlik.com/docs/DOC-8447

4. The QlikView document you are connecting to is showing a message or cannot be opened because of a license issue.

You can check this connecting to the QlikView document as the NPrinting user following this process:

i. Open the QlikView installation folder (normally it is C:\Program Files\QlikView)

ii. Click on Shift and right click on the Qv.exe file

iii. Choose "Run as a different user" in the window that opens

iv. Enter the NPrinting user Id and password.

v. Open the QlikView document.

Is QlikView showing any error message? Please, send us a screenshot.

5. The QV Desktop where the QVWs are stored needs needs to be repaired or reinstalled

6. Another process is closing or locking the QVW during the execution of an automated schedule. Check QV server and other potential external tasks and processes that might be locking the QVW.

7. Check that your report template,qvw and nsq are NOT blocked. Right-click separately on each these files.  Choose 'Properties' from the context menu. Select the 'General' tab. In the security section at the bottom, click 'Unblock'.

[QlikBaba]

When I faced this issue then I realized that "Spool Printing" service was stopped due to which NPrinting settings "Default Printer" was not able to trace the QlikView Printer in the Printer and Scanner segment of the machine.

Solution: We restarted the Printing services and everything went back to normal.

Hope that helps. 

Thanks

Nilesh