Nprinting Throws error:Not enough storage available to complete this operation.
Hi All,
I'm facing an issue while generating Report from Nprinting 16.4 , The reports gets generated and gets distributed as well. But somehow when the Nprinting is closing the NSQ file it throws the "Not enough storage available to complete this operation".
The only solution is to Restart the Nprinting service.Please see the below error message .
i don't think this issue is related to storage. is it a permission issues/ Schedules.xml/ memory leakage issue.?Any help?
Service 07/08/2018 02:52:44 Message Terminate Job: Import & Print from QV
Service 07/08/2018 02:52:44 Message Terminate Schedule: PrintSchedule
Service 07/08/2018 02:52:44 Message Service: event terminated
Service 07/08/2018 02:52:44 Message Closing connections
Service 07/08/2018 02:52:52 Message Connections closed
Service 07/08/2018 02:52:52 Message ===================
Service 07/08/2018 02:52:52 Message Reloading QlikView NPrinting files
Service 07/08/2018 02:52:52 Message Scheduler stopped
Service 07/08/2018 02:52:52 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 07/08/2018 02:52:52 Message 1 schedules removed
Service 07/08/2018 02:52:52 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 07/08/2018 02:52:56 Error Error while executing the service. Retrying to execute. (Error: Not enough storage is available to complete this operation)
Service 07/08/2018 02:53:06 Message Stopping scheduler
Service 07/08/2018 02:53:07 Information Service - QlikView NPrinting Designer
Service 07/08/2018 02:53:07 Information QlikView NPrinting version: 16.4.0.0
Service 07/08/2018 02:53:07 Information Log File: \\gbclw0120a\San1_E_Live\05_NPrinting\Log\20180807_NPrintingSvc.log
Service 07/08/2018 02:53:07 Message Loading schedules
First of all upgrade to latest 16 version available, the 16.8. Then try again and check if the issue persists.
Check also the available space in the storage listed in the logs when Qlik NPrinting is working. The error message seems clear so be sure to have free space. Note that Qlik NPrinting produces temporary files during the reports generation. That temporary files are deleted at the end of the process but there must be free storage space to save them.
Best Regards,
Ruggero
---------------------------------------------
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Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
It create a temporary file before overwriting the Source/User document. Temporary files are created on Nprinting Server C:\ProgramData\... Does that drive have enough free space as well?
regarding your link - it looks like you have missed that we are talking here about NPritnign task (NOT QMC task).
regarding space on hard drive - good point! i will add that it might refer to any drive where you are trying to store reports too as well as the drive where with user folder on NPrinting server.
cheers
Lech
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Thanks for the reply . we did some temp folder clean-up and found that approx. 5.7 Gb of space is available .
However, now the error is changed is from "Not enough storage available to complete this operation" to
Error: Access violation at address 00490733 in module 'NPrintingSvc.exe'. Write of address 00000000)
Service 08/08/2018 03:02:00 Message Stopping scheduler ". again scheduler got hanged and required restart
Service 08/08/2018 03:01:47 Message Connections closed
Service 08/08/2018 03:01:47 Message ===================
Service 08/08/2018 03:01:47 Message Reloading QlikView NPrinting files
Service 08/08/2018 03:01:47 Message Scheduler stopped
Service 08/08/2018 03:01:47 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 08/08/2018 03:01:48 Message 1 schedules removed
Service 08/08/2018 03:01:48 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 08/08/2018 03:01:50 Error Error while executing the service. Retrying to execute. (Error: Access violation at address 00490733 in module 'NPrintingSvc.exe'. Write of address 00000000)
Service 08/08/2018 03:02:00 Message Stopping scheduler.
Your new error indicates that there are permissions issues on the box. Is the service account local administrator? and has all permissions to access required folders?
regards
Lech
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
If not, please update and try again to be sure that you have all the bug fixes we did from 16.4 to 16.8.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
