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Hi,
I didn't know that license should be deactivated before uninstall and unistalled server. Then install it again, but my license number doesn't work.
What can I do? Have to make my license valid again?
Thanks,
Vitalii
Hello @vitaliichupryna -
As long as the same license isn't running on two Servers/Environments concurrently there shouldn't be an issue.
Perhaps the Control number is invalid? Do you have access to the Internet from that Server? As it needs to be able to communicate with a LEF Server.
You might want to contact Customer Support to verify your license.
Just navigate to this page:
https://support.qlik.com/QS_ContactUs
Select "I have a license issue."
Regards,
Eva
strange, never heard before.
what error message did you get?
Regards
I receive message, that my license/control number is not valid
Hello @vitaliichupryna -
As long as the same license isn't running on two Servers/Environments concurrently there shouldn't be an issue.
Perhaps the Control number is invalid? Do you have access to the Internet from that Server? As it needs to be able to communicate with a LEF Server.
You might want to contact Customer Support to verify your license.
Just navigate to this page:
https://support.qlik.com/QS_ContactUs
Select "I have a license issue."
Regards,
Eva
Hi Eva,
Thank you for reply, you are right control number was wrong.
Thanks,
Vitalii