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Hello,
has Anyone figured how to resolve this issue. since the upgrade to February 2019 everytime I open the template editor to edit excel reports it is so zoomed out I can't access to make changes. I have had to change my desktop default zoom level everytime then restart the computer and the editor become normal for use. The problem it I can't use the computer at that zoom level either. is there away to scale the template editor automatically and adjust to screen.
When I open excel directly there is no issue.
Hi Didier,
I hope all is fine. Maybe it is this know limitation:
Qlik NPrinting Designer crashes sometimes with zoomed screen settings
If you experience random crashes when using Qlik NPrinting Designer, open your Windows Display Settings
in the Control Panel and verify that Smaller – 100% (default) is selected. When settings of 125% or 150% are
selected, Qlik NPrinting Designer may crash.
Best REgards,
Ruggero
Hi Didier,
I hope all is fine. Maybe it is this know limitation:
Qlik NPrinting Designer crashes sometimes with zoomed screen settings
If you experience random crashes when using Qlik NPrinting Designer, open your Windows Display Settings
in the Control Panel and verify that Smaller – 100% (default) is selected. When settings of 125% or 150% are
selected, Qlik NPrinting Designer may crash.
Best REgards,
Ruggero
Please check the article below for information and feature request regarding the 100 percent zoom issue commonly experienced with Windows 10 and Windows 2016 Operating System platforms.
NPrinting Designer Freeze Crash or Will Not Open when Windows Operating System Zoom Settings Set to values 'other than' 100 Percent - https://support.qlik.com/articles/000038615