1. NPrinting 17.1 Is not supported please upgrade to supported version and try again
2. Fields you use in the condition must be present on the template in detail report section you are using for it to work - make sure you follow steps described in help document: on https://help.qlik.com also there is a video on that subject: https://youtu.be/CEXDTVKSoos
if none of the above works you may need to invest time providing us with the detailed info on that topic
screenshot of your template
screenshot of your designer
and all required steps to reproduce your template.
cheers
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.