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jeansilva
Partner - Contributor
Partner - Contributor

Problem with Nprinting

Hello!

I am shooting emails via Nprinting and the following problem is occurring:

When reports are generated for emailing, a representative is receiving data from another representative
                                            Notes: This happened more than once and always with different representatives
                                                           All filters are correct, there is no change in the data.
                                                           The connection of the Qlikview App to Nprinting is as QVP
                                                            Before, a local connection was made from the App Qlikview to Nprinting and the same                                                                                 problem mentioned above occurred.
                                                           When generating the files without the e-mail trigger, the problem persists
                                                           Within all the reports generated, only one presents the error and every time a new shot is                                                                               made, which representative presents the error.                                                        
                                            Environment:
                                                           A Qlikview application was created with only the data for Nprinting reports
                                                           This Qlikview app is reading Binary from the Production app

Labels (2)
1 Reply
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

you may want to specify the exact versions of software you are using and provide little bit more light on how are you sure that filters are correct. 

The scenario you are describing is indicating that there is something wrong with your filters and I am assuming you may not be even aware of it. 

It would require investigation down to understanding how you crete filters, how you associate filters with reps, whether you are using correct connections for abovementioned as well as whether you consider any possible intersecting filters to be a cause of the problem. 

 

Issue described by you is something I never heard of (or if I heard was due to human error and wrong filters, or wrong datatype on filter or simply  wrong NPrinting understanding).

 

So to be able to help you we would need quite details description on all the aspects starting from your Qlik datamodel, through connection, through filters, users, report structure and publish task structure. 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.