Publish Nprinting reports to specific Stream on the Qlik Hub

[Malek2]

hello,

i've created a report in nprinting and i publish it to the QlikSense hub.

my problem is that i want all users to see the report, but acctually only the users with professional licence can see the report.

there's any solution to publish the report in a specific Stream so that the users with analyzer licence can see the reports?

Regrads.

Thanks.

[Frank_S]

@Malek2

Which version of Qlik Sense are you running in this environment?

[Malek2]

@Frank_S

QlikSene April or February 2020 

[Frank_S]

@Malek2

Check that there aren't any QS rules that might be interfering with Analyzer user access.

• https://myQSserver/qmc/useraccessrules

I've also asked the question to our internal R&D teams but I suspect this 'might' require a support ticket if there are no QS rules blocking Analyzer users.

Kind regards...

[Ruggero_Piccoli]

Hi,

When posting new conversation in the community please invest the needed time to add the labels with the correct versions of the software you are using. This is very important because the answer can change based on the version. Thanks.

Best Regards,

Ruggero

[Malek2]

hello 

@Frank_S 

i checked the user access and i didn't found any think can helps me

@Ruggero_Piccoli i added the labels needed

thanks

[Frank_S]

Hi @Malek2

I suggest:

• Upgrade your Qlik Sense to a supported version (April 2020 support soon to end) and test again
• If you prefer, submit a support request (but submit this as a Qlik Sense support issue as this is a Qlik Sense issue rather than NPrinting.)

Kind regards...

[Malek2]

Hello @Frank_S 

• i tried with another client environment (QlikSense November 2021, Nprinting May 2021) and the same result
• yes i already created a ticket

thanks for your time, and please keep me in touche if the R&D gave you a solution and i will let you up to date when Qlik Support respond on the ticket.

Regrads  

Thanks

[Frank_S · Accepted solution]

Actually they did respond just a short while ago and they suspect that Analyzer/Professional is not the issue.

To that point, can tell me if the NP publish task recipients that you added include the Analyzer users?
The point here is that whomever you send reports to:

1. You should have their NPrinting user accounts mapped to their domain accounts in the NP web console (admin>users)
2. You need to ensure that you add the NP user account to the NP publish task

If you haven't done points 1 and 2, the users may not see the reports.

Just another thing to check...

Kind regards...

[Malek2]

hello,

thanks, the problem was related to the user domain account

Regrads