Hi all,
The Qlik NPrinting engine stays offline on our server since 30-12-2023 (that day the NPrinting 2019 November was installed). RabbitMQ version 3.7.10.
NPrinting_engine log:
RabbitMq bus is not connected - trying listener registration again in 10 seconds
Some logging:
{handshake_error,opening,
{amqp_error,internal_error,
"access to vhost '/' refused for user 'client_engine': vhost '/' is down",
'connection.open'}}
2024-01-08 16:31:12.205 [info] <0.31826.10> closing AMQP connection <0.31826.10> ([::1]:52328 -> [::1]:5672 - Qlik.NPrinting.Engine.exe, vhost: 'none', user: 'client_engine')
2024-01-08 16:31:15.595 [info] <0.31835.10> accepting AMQP connection <0.31835.10> ([::1]:52330 -> [::1]:5672)
2024-01-08 16:31:15.611 [error] <0.31835.10> Error on AMQP connection <0.31835.10> ([::1]:52330 -> [::1]:5672, vhost: 'none', user: 'client_engine', state: opening), channel 0:
{handshake_error,opening,
{amqp_error,internal_error,
"access to vhost '/' refused for user 'client_engine': vhost '/' is down",
'connection.open'}}
2024-01-08 16:31:15.611 [info] <0.31835.10> closing AMQP connection <0.31835.10> ([::1]:52330 -> [::1]:5672, vhost: 'none', user: 'client_engine')
2024-01-08 16:31:16.017 [info] <0.31844.10> accepting AMQP connection <0.31844.10> ([::1]:52331 -> [::1]:5672)
2024-01-08 16:31:16.017 [info] <0.31844.10> Connection <0.31844.10> ([::1]:52331 -> [::1]:5672) has a client-provided name: Qlik.NPrinting.WebEngine.exe
2024-01-08 16:31:16.017 [error] <0.31844.10> Error on AMQP connection <0.31844.10> ([::1]:52331 -> [::1]:5672 - Qlik.NPrinting.WebEngine.exe, vhost: 'none', user: 'client_webengine', state: opening), channel 0:
{handshake_error,opening,
{amqp_error,internal_error,
"access to vhost '/' refused for user 'client_webengine': vhost '/' is down",
'connection.open'}}
2024-01-08 16:31:16.017 [info] <0.31844.10> closing AMQP connection <0.31844.10> ([::1]:52331 -> [::1]:5672 - Qlik.NPrinting.WebEngine.exe, vhost: 'none', user: 'client_webengine')
2024-01-08 16:31:17.231 [info] <0.31853.10> accepting AMQP connection <0.31853.10> ([::1]:52332 -> [::1]:5672)
2024-01-08 16:31:17.231 [info] <0.31853.10> Connection <0.31853.10> ([::1]:52332 -> [::1]:5672) has a client-provided name: Qlik.NPrinting.Engine.exe
2024-01-08 16:31:17.246 [error] <0.31853.10> Error on AMQP connection <0.31853.10> ([::1]:52332 -> [::1]:5672 - Qlik.NPrinting.Engine.exe, vhost: 'none', user: 'client_engine', state: opening), channel 0:
Crash logging:
2024-01-18 10:50:23 =CRASH REPORT====
crasher:
initial call: rabbit_recovery_terms:init/1
pid: <0.365.0>
registered_name: []
exception error: {{badmatch,{error,{not_a_dets_file,"c:/PROGRA~3/NPRINT~1/RabbitMQ/db/RABBIT~1/msg_stores/vhosts/628WB79CIFDYO9LJI6DKMI09L/recovery.dets"}}},[{rabbit_recovery_terms,open_table,1,[{file,"src/rabbit_recovery_terms.erl"},{line,191}]},{rabbit_recovery_terms,init,1,[{file,"src/rabbit_recovery_terms.erl"},{line,171}]},{gen_server,init_it,2,[{file,"gen_server.erl"},{line,374}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,342}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,249}]}]}
ancestors: [<0.363.0>,<0.362.0>,rabbit_vhost_sup_sup,rabbit_sup,<0.260.0>]
message_queue_len: 0
messages: []
links: [<0.363.0>]
dictionary: []
trap_exit: true
status: running
heap_size: 1598
stack_size: 27
reductions: 1292
neighbours:
2024-01-18 10:50:23 =CRASH REPORT====
crasher:
initial call: rabbit_vhost_process:init/1
pid: <0.364.0>
registered_name: []
exception exit: {{badmatch,{error,{{{badmatch,{error,{not_a_dets_file,"c:/PROGRA~3/NPRINT~1/RabbitMQ/db/RABBIT~1/msg_stores/vhosts/628WB79CIFDYO9LJI6DKMI09L/recovery.dets"}}},[{rabbit_recovery_terms,open_table,1,[{file,"src/rabbit_recovery_terms.erl"},{line,191}]},{rabbit_recovery_terms,init,1,[{file,"src/rabbit_recovery_terms.erl"},{line,171}]},{gen_server,init_it,2,[{file,"gen_server.erl"},{line,374}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,342}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,249}]}]},{child,undefined,rabbit_recovery_terms,{rabbit_recovery_terms,start_link,[<<"/">>]},transient,30000,worker,[rabbit_recovery_terms]}}}},[{gen_server2,init_it,6,[{file,"src/gen_server2.erl"},{line,583}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,249}]}]}
ancestors: [<0.362.0>,rabbit_vhost_sup_sup,rabbit_sup,<0.260.0>]
message_queue_len: 0
messages: []
links: [<0.362.0>]
dictionary: []
trap_exit: true
status: running
heap_size: 6772
stack_size: 27
reductions: 19150
neighbours:
2024-01-18 10:50:23 =SUPERVISOR REPORT====
Supervisor: {<0.362.0>,rabbit_vhost_sup_wrapper}
Context: start_error
Reason: {badmatch,{error,{{{badmatch,{error,{not_a_dets_file,"c:/PROGRA~3/NPRINT~1/RabbitMQ/db/RABBIT~1/msg_stores/vhosts/628WB79CIFDYO9LJI6DKMI09L/recovery.dets"}}},[{rabbit_recovery_terms,open_table,1,[{file,"src/rabbit_recovery_terms.erl"},{line,191}]},{rabbit_recovery_terms,init,1,[{file,"src/rabbit_recovery_terms.erl"},{line,171}]},{gen_server,init_it,2,[{file,"gen_server.erl"},{line,374}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,342}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,249}]}]},{child,undefined,rabbit_recovery_terms,{rabbit_recovery_terms,start_link,[<<"/">>]},transient,30000,worker,[rabbit_recovery_terms]}}}}
Offender: [{pid,undefined},{id,rabbit_vhost_process},{mfargs,{rabbit_vhost_process,start_link,[<<"/">>]}},{restart_type,permanent},{shutdown,30000},{child_type,worker}]
Is there maybe someone who can help me?
Many thanks.
Best regards,
Rick
