Discussion Board for collaboration on Qlik NPrinting.
The nPrinting email drops off/sends blank KPI chart. This is not occurring regularly but this had happened once in 2 different nprinting emails that pulls data from 2 different Qliksense apps.
The task execution looks fine. only thing that is common is that they both are KPI charts and doesn't have any filter applied on them.
does anyone had experienced this before? any recommendations to solve this issue?
Ok - so we have covered basics now and everything looks ok from requirements point of view.
My next steps would be:
There is no rocket science there - if all basic requirements are met image of KPI should be visible. I am not aware of any bugs in this regard and I think Frank and Ruggero would pick it up if there were any known issues.
Nothing further on my end.
I've shared the gotchas in a previous post.
Please check this list of unsupported QS objects. This may be why your object is not working consistently assuming it is one of the unsupported objects (or unsupported container ie: tabbed container)
See matrices contained herein below:
Kind regards...
Thanks for the response @Frank_S . But this nprinting had been going on for a while. It's just recently seeing this issue in 2 of our nprint email. again, this is not happening every time. And its not a multi KPI. Its a KPI used as Images.
As always I would just look at basics:
- please provide detailed info about your Qlik Sense version
- is the NPrinting June 2020 in the label the one you are actually using
This information will provide us info if your configuration is supported. It is known that unsupported configuration may stop working unexpectedly.
And just to reiterate - your KPI object is the native Qlik Sense object (not any form of extension) ?
@Lech_Miszkiewicz - I though that I provided the version of the nPrining used in the labels. Yes, the one in the label is what I am using.
yes the KPI object that I am using is the native Qlik Sense Object and not an extension. Its used as Images.
And to reiterate, This had been working fine for more than a year, and on 18th June is the first time this occurred. Task execution looked fine.
After that on 21st June the same thing occurred in the nprint email sent from a different qlik sense app.
The only commonalty between them is that they both are KPI object.
Other than these 2 instance, so far everything looks fine, I want to see if I could understand/get some thoughts on the root cause for this and make sure this is not occurring again.
we are still missing answer to my question - What is your QLIK SENSE version?
@Lech_Miszkiewicz Qlik Sense April 2020 Patch 1.
This occurred one more time in todays nprint email.
Ok - so we have covered basics now and everything looks ok from requirements point of view.
My next steps would be:
There is no rocket science there - if all basic requirements are met image of KPI should be visible. I am not aware of any bugs in this regard and I think Frank and Ruggero would pick it up if there were any known issues.
Nothing further on my end.
I've shared the gotchas in a previous post.