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Hi Expert,
I have created an NPrinting to send the report by email.
And I put that file into the NPrinting server, and start the service. But I can't get the report at the scheduled time.
How to solve this issue?
Thanks.
Can you please share some screen shots.
first thing to check is the service log
usually it's in the c:\users\public\documents\nprinting\log
in the log
you check if the service started to run your schedule
if yes you probably encounter an error
if not go back to your nsq file and check the desired schedule
by this order:
1. check that the schedule is active
2, check that you assigned a job to the schedule
3.run the job manually and see that you got the desired results
if you don't find anything there
then recheck that the nprinting server is running
by opening the management console and verifying that the service is started
when you say you cant get the report at the scheduled time, does that mean it is generated at another time, or not generated at all?
I wiuld suggest looking in the server log file towards the bottom - any errors being encointered when trying to create the report, such as cannot access a file, a job not associated with a schedule, etc. will be in the log file
This issue that you are reporting is likely due to an incorrectly configure NPrinting server service.
To correctly configure the NPrinting server service and NPrinting server service account please use the documentation at the link below:
Troubleshooting: NPrinting Server Service and Schedules
How to Configure QlikView NPrinting 16 Service
If you have Technical Support Bug issues, please contact the Qlik Service Desk at the link below:
Technical Product Support | Qlik