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Tabish
Contributor II
Contributor II

Unable to Remove duplicate recipients from cc of email in the Qlik NPrinting

Hi Team,

I am unable to remove existing recipients from the cc.

Please find attached screen shots for your better understanding.

Qlik NPrinting 

@Lech_Miszkiewicz 

Labels (2)
3 Replies
Frank_S
Support
Support

If you have NP admin access, go to your publish task and remove the email addresses from the cc field.

Frank_S_0-1726686946002.png

Kind regards...

 

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Tabish
Contributor II
Contributor II
Author

I have an admin access but, in the publish task section, nothing visible to delete in the cc field.
but
after email received, we observe in inbox the cc field same name duplicates seven time.

Tabish_0-1726726546949.png

 

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi @Tabish 

Is this the only Nprinting server you have ever had? Have you done any migrations from other servers maybe and the old ones can be still active or enabled? Or maybe old server got rebooted and services started?

or maybe you are just looking at wrong task?

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.