Unable to import a report

[ali_hijazi]

Hello
we are working on NPRINTING version 21.0.0.0 (Feb 2021)
we have to environments (test and prod)
we modify reports on test then we export that report and import it to prod, however we are not able to import the modified report to PROD when that report has filters defined on it (knowing that the filter is defined in both test and prod 
kindly advise because currently we are repeating the work in both environments

[Lech_Miszkiewicz]

I can only assume following issues:

• different version of nprinting between DEV & PROD
• different source apps (Qlik Sense Apps)
  • source apps for migrated report needs to be the same (If you have different Qlik Sense environment you must first migrate Qlik Sense app to PROD as well)
  • connection metadata of that new source app needs to be regenerated in PROD prior Import

I am not there to see what you are doing wrong, so it is hard to say from description provided what is really not working. Maybe sharing steps and screenshots to replicate the issue would help us understand it better?

cheers

[Ruggero_Piccoli]

Hi,

I agree with @Lech_Miszkiewicz suggestions.

Writing a message so fast that punctuation is skipped makes it useless because we are not there and do not understand the details of the problem so we cannot provide a solution right away. It forces us to spend the first few posts asking for details that would be better placed directly in the first post.

Thank you for your cooperation.

Best Regards,

Ruggero

[David_Friend]

@ali_hijazi Its the Stig!

[Lech_Miszkiewicz]

hahah @David_Friend  - some say...