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Correct_Answer
Contributor III
Contributor III

Users are not getting distributed emails from Nprinting.

Hi Team,

As per my existing environment/setup I have created few users and admins and created a public task and distributed emails.

 

It ignored all users and only admins got the emails and Have enabled destination correctly. 

 

Is it a nprinting limitation to send only admins as in TO address?

Or is there any work around for the same ?

 

Regards,

Correct Answer!!

Labels (1)
3 Replies
Ruggero_Piccoli
Support
Support

Hi,

You forgot to assign a role to the users that are not administrators. Check the Roles tab in each user profile and be sure to had assign at least one Security Role with the right privileges based on your policies.

Best Regards,

Ruggero



Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Apart form what @Ruggero_Piccoli said - If you applied "User" role to users make sure that Role in Enabled under Roles in Admin console. By default that role is disabled. 

You would also get information about that in task execution preview. 

 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Ruggero_Piccoli
Support
Support

@Lech_Miszkiewicz thanks! I forgot to add this! The security role and the user itself must be enabled. 



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.