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ali_hijazi
Partner - Master II
Partner - Master II

apply section access

Hello got a dashboard with section access applied
there are users with ACCESS values ADMIN, and USER
I created an NPRINTING report that takes an already available Table in the dashboard and sends it as an excel sheet
the problem I'm facing is that the publish task only generates the report for users with ADMIN access
and gives errors for users with USER  access

Failed resolution for variable V\vL.Previous.Period of connection 4fdf89f4-e814-4ef4-8ca8-4616fc0323b6: NPrinting Engine(s) failed to open document: navigator=qliksense;proxyurl=***********************************************\SDUCHER. Check connection page for connection status.

what does this mean?
I have a variable called vL.Previous.Period
if I remove the section access the task finishes successfully
kindly advise

I can walk on water when it freezes
Labels (2)
16 Replies
David_Friend
Support
Support

@ali_hijazi 


Can that user login to your NPrinting server, then open the hub (using the same proxy address as the connection is using) and then open that app?

is the user in the same domain as the NP and QS servers?

You may need to work with Qlik Professional Services to troubleshoot your Section Access.

 

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Ok, like I said - this may require support ticket so they can replicate your issue.

Lastly - Can the "OTTARIEUX" user open Qlik Sense app, click on object and export data directly from the Qlik Sense app?

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
ali_hijazi
Partner - Master II
Partner - Master II
Author

yes OTARRIEUX can open the dashboard from the hub
he sees only the data as per what is defined in section access
yes this user can export data of any chart 

I can walk on water when it freezes
Ruggero_Piccoli
Support
Support

Hi,

The error says there is a failure in calculating a variable. Insert a box with the value of that variable in the Qlik Sense app and check that for the users with issue in reports generation the variable is calculated correctly in the Sense app, excluding Qlik NPrinting. 

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
ali_hijazi
Partner - Master II
Partner - Master II
Author

it's a simple variable with the following definition:
=MonthName(addmonths(Today(),-1))

is there a restriction on calculating such simple variable?!!

I can walk on water when it freezes
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

hi @ali_hijazi  - no, obviously no restrictions on that.

The issue is related to document not opening, so making sure that Qlik Sense app is published, that connection is pointing to published app, that sheets are based sheets (not private), that users can open and use apps etc is the very base in this case.

You have said that all above things are met so again - if you still have issues dont wait and open support ticket. Without having a hands on experience (call when someone can look at this) it may be difficult to troubleshoot.

  • What is your Qlik Sense version?
  • Is this user from the same domain as all other users?

cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Ruggero_Piccoli
Support
Support

Hi,

Qlik NPrinting impersonates the Section Access users and open a new connection for each one. What I suggested is to bes ure that the users that have issues with Qlik NPrinting reports can connect directly with Qlik Sense to the app used as a source for reports and that they see the variable mentioned in the error message correctly. Everything must work correctly in Qlik Sense.

Please also note we are not there with you and we do not have access to your systems. 

I agree with @Lech_Miszkiewicz 's suggestion about opening a support ticket.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.