apply section access

[ali_hijazi]

Hello got a dashboard with section access applied
there are users with ACCESS values ADMIN, and USER
I created an NPRINTING report that takes an already available Table in the dashboard and sends it as an excel sheet
the problem I'm facing is that the publish task only generates the report for users with ADMIN access
and gives errors for users with USER  access

Failed resolution for variable V\vL.Previous.Period of connection 4fdf89f4-e814-4ef4-8ca8-4616fc0323b6: NPrinting Engine(s) failed to open document: navigator=qliksense;proxyurl=***********************************************\SDUCHER. Check connection page for connection status.

what does this mean?
I have a variable called vL.Previous.Period
if I remove the section access the task finishes successfully
kindly advise

[Ruggero_Piccoli]

Hi,

Be sure all users have the requirements listed in https://help.qlik.com/en-US/nprinting/May2023/Content/NPrinting/DeployingQVNprinting/Section-access..... It seems a user authorization issue.

Also note that Section Access is slower than native filters because Qlik NPrinting impersonates each user so you have to wait the end of reports creation of a user before the generation for next one starts. 

Best Regards,

Ruggero

[ali_hijazi]

Users must have the right to export data?
how can I check / set this privilege?

[ali_hijazi]

all Users Security Rol have the right to export data:

[Lech_Miszkiewicz]

Hi @ali_hijazi 

When using section access NPrinting impersonates a user so users will need to have access to Qlik Sense app. Do all users have Stream and app access in Qlik Sense hub?

cheers

[ali_hijazi]

Hello
yes they do have access to app and stream
they can open the app from the hub

[Lech_Miszkiewicz]

Hi, 

Do you have all those users created as NPrinting users in NPrinting with Domain Account populated properly in their profiles?

[ali_hijazi]

Indeed
and this is one of the users:

Nprinting is failing to send the report to this user:

[Lech_Miszkiewicz]

• what account have you used when creating connection to this Qlik Sense app? Does this account have full admin access?
• have you verified with the user that this user can open the app, uses that exact domain account and has data for report you are generating and has access to all sheets requires. 

i am running out of ideas so with limited options we have on community it may not be possible to troubleshoot it more.

you may need to open support ticket   

[ali_hijazi]

it's the nprinting user used for running nprinting services
and this user account is added as ADMIN in the SECTION ACCESS

this user account can send nprinting report to users with ADMIN Access, but not those with USER access
but these users with USER access can open the dashboard and see what they are supposed to see as data