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snehsharma
Contributor
Contributor

observed below error in nPrinting Log few times in a day.

Hi Team,

 

Please help me understand the reason for below error.

I noticed this is happening without any task failure once twice in a day.

Product Assembly Name Product Version Class Name Severity User name User ID WebEngine Request ID Connection ID Task ID Execution ID Report ID Request ID Transformation ID Message Exception Stacktrace                              
Qlik.NPrinting.Repo 22.15.2.0 Qlik.NPrinting.Repo.Service.License.LicenseService ERROR   0 0 0 0 0 0 0 0 Exception caught Qlik.NPrinting.Repo.ServiceException: Lef File Server Unreachable↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.ActivateOnlineWithoutControlNumber(String licenseKey  String organization  String userName) in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 282↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.UpdateLicense() in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 320↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.AutoUpdateIfCloseToExpiration() in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 405↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.<PeriodicCheckLicense>b__78_0(ISession session) in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 368↵↓   at Qlik.NPrinting.Repo.Service.SessionManager.<>c__DisplayClass7_0.<WithSession>b__0(ISession s) in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo.Common\Service\SessionManager.cs:line 49↵↓   at Qlik.NPrinting.Repo.Service.SessionManager.WithSession[T](Func`2 body  IsolationLevel isolationLevel  Boolean readOnly) in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo.Common\Service\SessionManager.cs:line 76↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.PeriodicCheckLicense() in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 363↵↓ ↵↓=============↵↓   at Qlik.NPrinting.Common.Utils.NPLog.Error(String message  Exception ex  NPLoggingContext loggingContext) in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\NPLogging\NPLog.cs:line 177↵↓   at Qlik.NPrinting.Repo.Service.License.LicenseService.PeriodicCheckLicense() in C:\Jws\release-may2022-sLQ0oG4Ue\server\NPrinting\src\Repo\Service\License\LicenseService.cs:line 363↵↓   at System.Threading.Tasks.Task.Execute()↵↓   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext  ContextCallback callback  Object state  Boolean preserveSyncCtx)↵↓   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext  ContextCallback callback  Object state  Boolean preserveSyncCtx)↵↓   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot)↵↓   at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)↵↓   at System.Threading.ThreadPoolWorkQueue.Dispatch()↵↓=============↵↓      
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1 Solution

Accepted Solutions
Frank_S
Support
Support

Some errors can be ignored as some are simply startup errors and some are retry errors. 
For a comprehensive listing of errors, you can also use this guided.

Basically, if you are not having any problems, then you can safely ignore the errors.

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!

View solution in original post

2 Replies
Frank_S
Support
Support

Some errors can be ignored as some are simply startup errors and some are retry errors. 
For a comprehensive listing of errors, you can also use this guided.

Basically, if you are not having any problems, then you can safely ignore the errors.

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
David_Friend
Support
Support

@snehsharma it looks like the error in that is:

Lef File Server Unreachable

As Frank mentions its not a concern if the system is working fine though.