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etang01
Contributor
Contributor

License Key Download

hi,

After speaking with 3 different online support agents and your salesperson, we still are unable to obtain the license keys that we paid for!!!! very disappointing service!

Our case number is 00064610

 

Labels (1)
6 Replies
kng
Support
Support

Hello Team,

We see that the license has been attached to the case #00064610, are you facing any problem in downloading

Regards,

Shivananda

john_wang
Support
Support

Hello @etang01 ,

Thanks for reaching out.

You may login to the Qlik Support Portal and download the license from "File" tab. anyway, please allow me some minutes, we will help to get it for you shortly if you still facing difficuties.

Regards,

John.

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john_wang
Support
Support

Hello @etang01 ,

We are in the process... our support engineer will make a phone call to you in minutes.

Regards,

John.

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DesmondWOO
Support
Support

Hi @etang01 ,

Sorry for causing inconvenience. I will give you a call shortly. 

Regards,
Desmond

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DesmondWOO
Support
Support

Hi @etang01 ,

I've been unable to reach you by phone. Our team has sent you the licenses through email. Please let us know if you need any further assistance.

Regards,
Desmond

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Miho_T
Support
Support

Hi @etang01, please note that I have removed your personal information (email address) from this public post.

Regards,
Miho